I had a great customer experience. My water heater went out in my condo in Crystal Lake, but I had moved out of state and had tenets. Brad was in constant contact with me as well as my renters to get it fixed as soon as possible. I would definitely recommend!
Emily Seraphin
"He was trustworthy, competent, concise in his description of my pipe problem and thorough."
Brad was my plumber, and he was trustworthy, competent, concise in his description of my pipe problem and thorough. He discovered a couple of minor things in addition to my original need that I agreed needed fixing, and he gave me several pricing options. He wasn't high-pressure in the least, which I appreciated a great deal. I will contact Amy Plumbing, Heating and Cooling for my next plumbing need. In fact, Brad convinced me to contact Amy the next time I need an electrician, which I fully plan to do.
Brent
"Very nice gentleman."
The Plumber that came out repaired what I needed but also pointed out the my shut off valve for the house was in very poor condition and recommended it be replaced. Since I am having new carpeting put down I would hate to see this happen so since he was here I had him repair that also. Very nice gentleman.
Renee
"This past week was kind of a doozie, but all three employees that came through to deal with it were awesome!"
We've used Amy for two fairly major plumbing jobs over the past few years. This past week was kind of a doozie, but all three employees that came through to deal with it were awesome! They tried so hard to fix it with the least amount of damage to our walls, even going out and buying a tool to try to make it work. All three were polite, courteous and professional. We will definitely be coming back for future home needs. Thank you!!!
